How can we help you?

Local Guide is a marketplace platform that connects travelers with independent local guides worldwide. You can discover food tours, cultural walks, hidden-gem experiences, adventure activities, and much more — all offered by real locals in their cities.

Yes — downloading the app and browsing all experiences and guide profiles is completely free. You only pay when you arrange and book a specific experience directly with a Guide.

Yes. Download the app from the App Store for iPhone or the Google Play Store for Android devices.

No. Local Guide is a marketplace platform only — we do not process, hold, or facilitate any payments. All financial arrangements are made directly between Travelers and Guides. We strongly encourage you to agree on payment terms clearly before any experience and to use secure payment methods.

Open the app, browse by city or category, and tap any experience listing to view full details. Use the in-app messaging to contact the Guide directly, agree on a time and price, and make your own payment arrangement. We recommend confirming all details in writing via in-app chat before meeting.

Check the Guide's profile carefully — read reviews from previous travelers, look at their rating, and review the details of their listed experiences. We encourage you to chat with the Guide through the app before committing to any experience. Local Guide does not independently verify guide credentials, so conducting your own due diligence is essential.

Since all payments are arranged directly between you and the Guide, any refund or cancellation must be resolved between the two parties. We recommend agreeing on a clear cancellation policy with your Guide before paying. You can report the Guide's behaviour through the app — tap the three-dot menu on their profile and select "Report User."

After your experience, navigate to the Guide's profile in the app and tap "Leave a Review." Your honest rating and written feedback help future travelers and maintain quality standards on the platform.

Download the app, sign up, and select "Join as a Guide" during onboarding. Create your profile, add your experiences with descriptions, photos, pricing, and availability, and you're ready to welcome travelers. Listing your experiences is free.

No. All guides on Local Guide are independent contractors, not employees, agents, or representatives of Local Guide. You are fully responsible for your own services, pricing, taxes, permits, insurance, and compliance with local laws.

Requirements vary by country and city. You are responsible for obtaining any required local licenses, permits, insurance, and for complying with all applicable laws in your jurisdiction. We strongly recommend checking local tourism authority requirements before offering services.

All payment arrangements are made directly between you and the Traveler. Local Guide does not process or facilitate any payments. You are free to use any payment method you agree on with the Traveler, and you are solely responsible for collecting payment, issuing receipts, and handling your own taxes.

You can delete your account at any time from within the app: go to Profile → Settings → Account → Delete Account. All your personal data will be permanently removed within 30 days. Alternatively, email privacy@locali.guide and we'll process your deletion request.

Go to Profile → Settings → Account in the app to update your email address or reset your password. If you signed in with Apple or Google, account changes must be made through those providers' settings.

No. We never sell, rent, or trade your personal data to third parties for advertising or marketing purposes. Read our full Privacy Policy for complete details on how we handle your data.

Email privacy@locali.guide with the subject line "Data Access Request" and include the email address associated with your account. We'll respond within 30 days as required by applicable law.

You can report any user or content directly within the app. Tap the three-dot (⋯) menu on the user's profile or a listing and select "Report User" or "Report Content." Our moderation team reviews all reports within 24 hours. For urgent safety matters, also contact us at support@locali.guide.

Open the user's profile, tap the three-dot (⋯) menu in the top-right corner, and select "Block User." Blocked users cannot contact you or view your profile. You can manage your block list in Settings → Privacy → Blocked Users.

We recommend: (1) reviewing the Guide's profile, ratings, and reviews carefully; (2) communicating all details in writing through in-app chat before meeting; (3) sharing your itinerary with a trusted friend or family member; (4) meeting in a public place first for any new guide; (5) ensuring you have appropriate travel and health insurance; (6) never prepaying large sums of cash to unverified guides.

Local Guide has a zero-tolerance policy for illegal, harmful, harassing, hateful, sexually explicit, or spam content. Violations result in immediate and permanent account termination. See our full Terms of Service for the complete Community Standards.